1. 服務範圍及定義

1.1 本條款及細則（下稱「本條款」）適用於你使用 soul-artacademy.com 及 Soul Art Academy 提供的所有服務。購買或使用任何服務，即表示你同意受本條款、《私隱政策》及《免責聲明》約束。

1.2 「我們」指［營運主體名稱］，以「Soul Art Academy」名義經營。「你」或「學員」指購買或使用服務的家長或法定監護人。

1.3 「服務」包括：（a）線上影片課程（例如《親子潛意識修復課》、《豐盛人生 90天潛意識重塑系統™》）；（b）繪畫分析服務及報告（例如親子雙向屋樹人潛意識測試，以 PDF 交付）；（c）1 對 1 視像諮詢；（d）WhatsApp 家長社群；（e）免費評估問卷、贈品、練習冊及親子教練應用程式；（f）我們不時推出的其他服務。

1.4 「課程內容」指我們提供的所有影片、音頻、講義、練習冊、冥想音樂、報告、範本及其他材料。

1.5 各項服務的具體內容、時長、有效期及贈品，以購買時的銷售頁面所列為準。

2. 帳戶註冊與責任

2.1 你必須年滿 18 歲方可購買服務。

2.2 你須提供真實、準確及最新的資料，並在資料變更時通知我們。

2.3 課程帳戶只供購買者本人使用。你須妥善保管登入資料，不得與他人共用帳戶或登入資料。

2.4 如我們發現帳戶被共用或異常登入，我們有權暫停該帳戶並要求你核實身份。

【白話解釋】一個帳戶一個人用，唔好借畀朋友一齊睇；發現共用我哋可以暫停帳戶。

2.5 你須對經你帳戶進行的所有活動負責。如發現帳戶被盜用，請立即通知我們。

3. 付款條款

3.1 定價： 所有價格以港幣（HK$）計算，以付款時銷售頁所示價格為準。付款經第三方支付平台（例如 Stripe）處理，並須遵守該平台的條款。

3.2 付款確認： 服務在我們確認收到全數款項後開始。我們會以電郵或 WhatsApp 發送確認及登入資料。

3.3 限時優惠及限額： （a）限時優惠只在銷售頁列明的期限內有效，逾期以當時價格計算；（b）「每月只限 20 個家庭」等名額限制按實際接單數量計算，額滿後該月不再接受訂單；（c）除非另有說明，優惠不可與其他優惠同時使用，亦不可兌換現金；（d）以優惠價購買的學員，不得因日後價格調整而要求退回差額。

3.4 退款政策： 各項服務的退款安排如下（第 3.4.1 至 3.4.5 條）。

3.4.1 繪畫分析服務（親子雙向屋樹人潛意識測試）： 設有 100% 退款保證，具體條件以購買時銷售頁所列為準。［待確認：例如「收到報告後 7 日內，如不滿意可申請全額退款」］

3.4.2 線上影片課程： ［建議做法，待確認］付款後 7 日內，且觀看不超過 2 節課堂，可申請全額退款。超過以上期限或觀看節數，基於數碼內容已被提供，恕不退款。

3.4.3 1 對 1 視像諮詢： 如需改期，請最少於預約時間前 24 小時通知，可免費改期一次。未有通知而缺席，該節將視作已使用。

3.4.4 贈品： 贈品（例如練習冊、小遊戲、應用程式使用權）不設獨立退款。如主服務獲退款，相關贈品的使用權亦會一併終止。

3.4.5 申請方法： 退款申請請以《私隱政策》第 10 條的聯絡方式提出。獲批的退款會在 14 個工作天內以原付款方式退回。

3.5 課程先修要求： 《豐盛人生 90天潛意識重塑系統™》只接受已完成《親子潛意識修復課》的學員報讀。

3.6 有效期： 課程觀看權的有效期以銷售頁所列為準（例如《親子潛意識修復課》為一年）。有效期屆滿後，觀看權自動終止，不設退款。

3.7 本條款不影響你根據香港法律享有而不能被合約排除的法定權利。

4. 知識產權

4.1 所有課程內容、Soul Art Academy 名稱、標誌、方法論名稱（包括「90天潛意識重塑系統™」）及網站內容的知識產權，均屬我們或我們的授權人所有。

4.2 購買服務後，你獲得一項個人、不可轉讓、非獨家的許可，只可在有效期內為個人及家庭學習用途使用課程內容。

4.3 你不得：（a）轉售、出租、分發或公開分享任何課程內容；（b）下載、錄影、錄音、錄屏或截圖課程影片；（c）把課程內容用於商業用途、開班教授或製作衍生作品；（d）把課程內容上載至任何網站、社交媒體或群組。

4.4 繪畫分析報告： 報告內容的知識產權屬我們所有。你可為個人及家庭用途保存及閱讀報告，亦可與孩子的主要照顧者分享，但不得公開發佈或作商業用途。

4.5 你提交的繪畫作品的版權仍屬你或你的孩子所有。

4.6 違反本條，我們有權即時終止你的帳戶而不作退款，並保留追討損失的權利。

5. 用戶行為準則

5.1 WhatsApp 社群及諮詢是一個安全、互相支持的空間。你同意：（a）尊重其他家長，不作批評、嘲笑、騷擾或歧視；（b）對其他家長分享的經歷保密，不得在群組以外轉述；（c）不發佈廣告、推銷、傳銷或與主題無關的連結；（d）不分享任何人（包括孩子）的可識別身份資料或照片。

5.2 禁止錄屏及截圖傳播： 不得錄影、錄音或截圖 1 對 1 諮詢、直播課堂、社群對話，並傳播至群組以外。

5.3 社群內的分享屬家長之間的經驗交流，不代表 Soul Art Academy 的專業意見。

5.4 違反本準則，我們可給予警告、把你移出社群或終止服務，而不作退款。

6. 服務變更與終止

6.1 我們可為改善質素而更新、調整或替換課程內容、平台或贈品，但不會令你已購買服務的核心內容實質減少。

6.2 如因不可抗力（例如疾病、天災、平台停運）未能按時提供服務，我們會盡快通知你並安排改期或替代方案。

6.3 如我們決定永久停止某項服務，我們會最少提前 30 日通知，並按尚未提供的服務比例退款或提供等值替代服務。

6.4 如你嚴重違反本條款（包括第 4 條及第 5 條），我們有權即時終止你的帳戶及服務。

6.5 我們可修訂本條款，修訂版本會在網站公佈。修訂不影響你在修訂前已購買服務的價格及核心內容。

7. 免責條款

7.1 本服務的性質、效果及限制，詳見另行公佈的《免責聲明》，該聲明構成本條款的一部分。

7.2 在法律容許的最大範圍內，我們就任何服務所承擔的總責任，以你就該項服務實際支付的金額為上限。

7.3 本條款並不排除或限制我們因疏忽導致死亡或人身傷害的責任，或任何根據香港法律不能排除或限制的責任。

8. 爭議解決

8.1 本條款受香港特別行政區法律管轄，並按其解釋。

8.2 如有任何爭議，雙方同意先以真誠協商解決。協商 30 日內未能解決，雙方可考慮以調解方式處理。

8.3 如仍未能解決，雙方同意接受香港法院的非專屬管轄權管轄。金額在小額錢債審裁處限額內的申索，可向該審裁處提出。

9. 可分割性及其他

9.1 如本條款任何條文被裁定為無效或不可執行，該條文會在所需的最小範圍內被刪除或修改，其餘條文仍然完全有效。

9.2 我們未有或延遲行使任何權利，不構成放棄該權利。

9.3 你不得在未經我們書面同意下轉讓本條款下的權利或責任。

9.4 本條款如中英文版本有任何歧異，以中文版本為準。

English Version

1. Scope of Services and Definitions

1.1 These Terms and Conditions (the "Terms") apply to your use of soul-artacademy.com and all services provided by Soul Art Academy. By purchasing or using any service, you agree to be bound by these Terms, our Privacy Policy and our Disclaimer.

1.2 "We" or "us" means [Operator name], trading as "Soul Art Academy". "You" or "Student" means the parent or legal guardian who purchases or uses the services.

1.3 "Services" include: (a) online video courses (e.g. 親子潛意識修復課 and 豐盛人生 90天潛意識重塑系統™); (b) drawing analysis services and reports (e.g. the Parent-Child Bilateral House-Tree-Person Test, delivered as PDF); (c) 1-on-1 video consultations; (d) the WhatsApp parent community; (e) free assessments, gifts, workbooks and the parent coach app; (f) other services we offer from time to time.

1.4 "Course Content" means all videos, audio, handouts, workbooks, meditation music, reports, templates and other materials we provide.

1.5 The specific content, duration, access period and bonuses of each service are as stated on the sales page at the time of purchase.

2. Account Registration and Responsibilities

2.1 You must be at least 18 years old to purchase the services.

2.2 You must provide true, accurate and current information and notify us of any changes.

2.3 Course accounts are for the purchaser's personal use only. You must keep your login details secure and must not share your account or login details with others.

2.4 If we detect account sharing or unusual logins, we may suspend the account and ask you to verify your identity.

2.5 You are responsible for all activity under your account. Please notify us immediately if you suspect unauthorised use.

3. Payment Terms

3.1 Pricing: all prices are in Hong Kong dollars (HK$) and are as shown on the sales page at the time of payment. Payments are processed by third-party platforms (e.g. Stripe) and are subject to their terms.

3.2 Confirmation: services begin once we confirm receipt of full payment. We will send confirmation and access details by email or WhatsApp.

3.3 Limited-time offers and caps: (a) limited-time offers are valid only within the period stated on the sales page; after that, the prevailing price applies; (b) caps such as "limited to 20 families per month" reflect actual order numbers, and no further orders are accepted that month once full; (c) unless stated otherwise, offers cannot be combined or exchanged for cash; (d) purchasers at an offer price may not claim a refund of the difference if prices change later.

3.4 Refund policy: refunds for each service are as follows (Sections 3.4.1 to 3.4.5).

3.4.1 Drawing analysis service (Parent-Child Bilateral House-Tree-Person Test): backed by a 100% refund guarantee, subject to the conditions stated on the sales page at the time of purchase. [To confirm: e.g. "full refund on request within 7 days of receiving the report"]

3.4.2 Online video courses: [suggested, to confirm] a full refund may be requested within 7 days of payment, provided no more than 2 lessons have been viewed. Beyond this, as digital content has been supplied, no refund will be given.

3.4.3 1-on-1 video consultations: to reschedule, please give at least 24 hours' notice; one free reschedule is allowed. A no-show without notice is treated as a used session.

3.4.4 Bonuses: bonuses (e.g. workbooks, games, app access) are not separately refundable. If the main service is refunded, access to related bonuses ends.

3.4.5 How to apply: refund requests should be made using the contact details in Section 10 of our Privacy Policy. Approved refunds will be returned to the original payment method within 14 business days.

3.5 Prerequisites: 豐盛人生 90天潛意識重塑系統™ is open only to students who have completed 親子潛意識修復課.

3.6 Access period: course access lasts for the period stated on the sales page (e.g. one year for 親子潛意識修復課). Access ends automatically when the period expires, with no refund.

3.7 These Terms do not affect any statutory rights you have under Hong Kong law that cannot be excluded by contract.

4. Intellectual Property

4.1 All intellectual property in the Course Content, the Soul Art Academy name and logo, methodology names (including "90天潛意識重塑系統™") and website content belongs to us or our licensors.

4.2 On purchase, you receive a personal, non-transferable, non-exclusive licence to use the Course Content for personal and family learning during the access period only.

4.3 You must not: (a) resell, rent, distribute or publicly share any Course Content; (b) download, record, screen-record or screenshot course videos; (c) use Course Content commercially, teach it to others or create derivative works; (d) upload Course Content to any website, social media or group.

4.4 Drawing analysis reports: intellectual property in report content belongs to us. You may keep and read the report for personal and family use and share it with your child's main caregivers, but may not publish it or use it commercially.

4.5 Copyright in drawings you submit remains with you or your child.

4.6 If you breach this Section, we may terminate your account immediately without refund and reserve the right to claim for losses.

5. Code of Conduct

5.1 The WhatsApp community and consultations are a safe, supportive space. You agree to: (a) respect other parents and not criticise, mock, harass or discriminate; (b) keep other parents' shared experiences confidential and not repeat them outside the group; (c) not post advertisements, sales pitches, multi-level marketing or off-topic links; (d) not share identifying information or photos of anyone, including children.

5.2 No recording or screenshot sharing: you must not record, screen-record or screenshot 1-on-1 consultations, live sessions or community conversations and share them outside the group.

5.3 Posts in the community are experiences shared between parents and do not represent Soul Art Academy's professional advice.

5.4 If you breach this Code, we may warn you, remove you from the community or terminate the services without refund.

6. Changes to and Termination of Services

6.1 We may update, adjust or replace Course Content, platforms or bonuses to improve quality, without materially reducing the core content of services you have purchased.

6.2 If we cannot deliver services on time due to circumstances beyond our control (e.g. illness, natural disasters, platform outages), we will notify you promptly and arrange rescheduling or alternatives.

6.3 If we decide to permanently discontinue a service, we will give at least 30 days' notice and offer a pro-rata refund or equivalent alternative for the undelivered portion.

6.4 If you materially breach these Terms (including Sections 4 and 5), we may immediately terminate your account and services.

6.5 We may amend these Terms by posting a revised version on our website. Amendments do not affect the price or core content of services purchased before the amendment.

7. Disclaimer and Limitation of Liability

7.1 The nature, outcomes and limitations of our services are set out in our separate Disclaimer, which forms part of these Terms.

7.2 To the maximum extent permitted by law, our total liability for any service is limited to the amount you actually paid for that service.

7.3 Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, or any liability that cannot be excluded or limited under Hong Kong law.

8. Dispute Resolution

8.1 These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

8.2 Any dispute shall first be resolved through good-faith negotiation. If not resolved within 30 days, the parties may consider mediation.

8.3 If still unresolved, the parties submit to the non-exclusive jurisdiction of the Hong Kong courts. Claims within the limit of the Small Claims Tribunal may be brought there.

9. Severability and General

9.1 If any provision of these Terms is held invalid or unenforceable, it shall be removed or modified to the minimum extent necessary, and the remaining provisions shall remain in full effect.

9.2 Our failure or delay in exercising any right does not constitute a waiver of that right.

9.3 You may not transfer your rights or obligations under these Terms without our written consent.

9.4 If there is any inconsistency between the Chinese and English versions of these Terms, the Chinese version shall prevail.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email:[email protected]